Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 333d 960d
3,712 0 0 0
Dispatch 2,762 199d 216d 560d
2,762 0 0 0
Billing 401 224d 246d 695d
401 0 0 0
Material Management 283 204d 225d 604d
283 0 0 0
Field Work 140 217d 247d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01337874 218d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337876 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337877 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337878 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337879 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337880 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337881 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337882 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337883 218d
Critical Coordinators Assigned BAY STATE EMS EDUCATORS Preventive Maintenance Yes 2026-01-14
WO-01337884 218d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337887 218d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337888 218d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337889 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337891 218d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337892 218d
Critical Billing Billing Review MIDMARK Repair — 2026-01-14
WO-01337977 217d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-15
WO-01337987 217d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337988 217d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-15
WO-01337991 217d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-15
WO-01337994 217d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337996 217d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-15
WO-01338017 217d
Critical Billing Ready to Bill MIDMARK Repair Cust 2026-01-15
WO-01338020 217d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338021 217d
Critical Coordinators Assigned CHALFONT EMS Repair Yes 2026-01-15
WO-01338022 217d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338023 217d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338024 217d
Critical Coordinators Assigned Open Cities Health Center Virtual Tech - Field Repair Yes 2026-01-15
WO-01338032 217d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-15
WO-01338033 217d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338035 217d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338040 217d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-01-15
WO-01338041 217d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-15
WO-01338046 217d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338047 217d
Critical Coordinators Assigned SEVILLE GUILFORD EMS Preventive Maintenance — 2026-01-15
WO-01338048 217d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338049 217d
Critical Coordinators Assigned AFC Urgent Care - Aston Inspection — 2026-01-15
WO-01338050 217d
Critical Coordinators Assigned ERHART YORK FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338051 217d
Critical Coordinators Assigned SOUTH EUCLID FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338052 217d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338053 217d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338054 217d
Critical Coordinators Assigned WICKLIFFE FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338068 217d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Cust 2026-01-15
WO-01338069 217d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338070 217d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338074 217d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338075 217d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338076 217d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338078 217d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338079 217d
Critical Field Work Tech Off Site GULDMANN INC Installation — 2026-01-15
WO-01338082 217d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical