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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338920 277d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01338924 277d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-21
WO-01338936 277d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-21
WO-01338947 277d
Critical Coordinators Scheduled MIDMARK Repair — 2026-01-21
WO-01338951 277d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338952 277d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338954 277d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338963 277d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Yes 2026-01-21
WO-01338965 277d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01338966 277d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01338967 277d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338977 277d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338980 277d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-01-21
WO-01338983 277d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338984 277d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338985 277d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338986 277d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338991 277d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-21
WO-01339000 277d
Critical Field Work Incomplete HIGI LLC Repair/PM Yes 2026-01-21
WO-01339017 277d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01339021 277d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-01-21
WO-01339028 277d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01339033 277d
Critical Billing Ready to Bill NEW BEDFORD EMS Preventive Maintenance — 2026-01-21
WO-01339037 277d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01339039 277d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-21
WO-01339040 277d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01339054 277d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Guarantee — 2026-01-21
WO-01339058 277d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01339059 277d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-21
WO-01339189 277d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-22
WO-01339191 277d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-22
WO-01339196 276d
Critical Billing Billing Review PHILIPS HEALTHCARE Installation — 2026-01-22
WO-01339197 276d
Critical Billing Billing Review PHILIPS HEALTHCARE Installation — 2026-01-22
WO-01339201 276d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-22
WO-01339202 276d
Critical Holding On Hold Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment — 2026-01-22
WO-01339204 276d
Critical Billing Billing Review FERNO Parts Sale Yes 2026-01-22
WO-01339205 276d
Critical Coordinators Reschedule CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-01-22
WO-01339211 276d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-22
WO-01339213 276d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339214 276d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339215 276d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339218 276d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339220 276d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339221 276d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339222 276d
Critical Coordinators Scheduled US Digestive Health-Hillmont GI-Colmar Division Inspection — 2026-01-22
WO-01339252 276d
Critical Coordinators Scheduled JFS Northpoint Health Center Inspection — 2026-01-22
WO-01339253 276d
Critical Coordinators Assigned LIVERPOOL TOWNSHIP VALLEY CITY FIRE DEPARTMENT Preventive Maintenance — 2026-01-22
WO-01339255 276d
Critical Coordinators Assigned OAKWOOD VILLAGE FIRE DEPARTMENT Preventive Maintenance — 2026-01-22
WO-01339256 276d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection — 2026-01-22
WO-01339259 276d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical