Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 366d 960d
4,806 0 0 0
Holding 3,712 277d 333d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 561d
2,762 0 0 0
Billing 401 225d 247d 696d
401 0 0 0
Material Management 283 205d 225d 605d
283 0 0 0
Field Work 140 218d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338594 213d
Critical Field Work Tech On Site GRAHAM FIELD MEDICAL Repair 2026-01-20
WO-01338596 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338597 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338600 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338602 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338603 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338608 213d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-20
WO-01338624 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338625 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338626 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338696 213d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-01-20
WO-01338697 213d
Critical Coordinators Ready for Scheduling MIDMARK Cross-Training 2026-01-20
WO-01338701 213d
Critical Coordinators Ready for Scheduling MIDMARK Cross-Training 2026-01-20
WO-01338703 213d
Critical Coordinators Ready for Scheduling MIDMARK Cross-Training 2026-01-20
WO-01338705 213d
Critical Coordinators Ready for Scheduling MIDMARK Cross-Training 2026-01-20
WO-01338707 213d
Critical Billing Billing Review HIGI LLC Repair Yes 2026-01-20
WO-01338729 213d
Critical Field Work Incomplete HIGI LLC Repair/PM Yes 2026-01-20
WO-01338746 213d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-20
WO-01338749 213d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO 2026-01-20
WO-01338753 213d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance 2026-01-20
WO-01338755 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338758 213d
Critical Coordinators Assigned PHILIPS HEALTHCARE FCO 2026-01-20
WO-01338764 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338765 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-20
WO-01338868 212d
Critical Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance 2026-01-21
WO-01338869 212d
Critical Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance 2026-01-21
WO-01338870 212d
Critical Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance 2026-01-21
WO-01338871 212d
Critical Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance 2026-01-21
WO-01338872 212d
Critical Coordinators Ready for Scheduling Milford Regional Physician Group Calibration 2026-01-21
WO-01338873 212d
Critical Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance 2026-01-21
WO-01338874 212d
Critical Coordinators Assigned TWINSBURG FIRE DEPARTMENT Preventive Maintenance 2026-01-21
WO-01338875 212d
Critical Coordinators Assigned Oak Street Health Inspection 2026-01-21
WO-01338876 212d
Critical Coordinators Assigned Oak Street Health Inspection 2026-01-21
WO-01338879 212d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338880 212d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection 2026-01-21
WO-01338881 212d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-01-21
WO-01338882 212d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection 2026-01-21
WO-01338883 212d
Critical Holding On Hold CenterWell (Humana) Inspection 2026-01-21
WO-01338884 212d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection 2026-01-21
WO-01338885 212d
Critical Coordinators Scheduled ARTHRITUS HEALTH ASSOCIATES Inspection 2026-01-21
WO-01338887 212d
Critical Coordinators Scheduled DERMATOLOGY CONSULTANTS Inspection 2026-01-21
WO-01338888 212d
Critical Coordinators Scheduled Kiski Valley Animal Clinic Asset Tagging 2026-01-21
WO-01338889 212d
Critical Coordinators Assigned FMBCNC, LLC Inspection 2026-01-21
WO-01338898 212d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-21
WO-01338908 212d
Critical Coordinators Scheduled SIX FLAGS ST. LOUIS Preventive Maintenance 2026-01-21
WO-01338911 212d
Critical Material Management Awaiting Parts Cornell Scott - Hill Health Center Conneticut Virtual Tech - Field Repair Yes 2026-01-21
WO-01338912 212d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO 2026-01-21
WO-01338915 212d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance 2026-01-21
WO-01338918 212d
Critical Coordinators Scheduled AMHERST MEDICAL ASSOCIATES Inspection 2026-01-21
WO-01338919 212d
Critical Billing Billing Review MIDMARK Repair 2026-01-21
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical