Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339359 276d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-22
WO-01339364 276d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-22
WO-01339365 276d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-22
WO-01339366 276d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-22
WO-01339367 276d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-22
WO-01339370 276d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-22
WO-01339371 276d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-01-22
WO-01339373 276d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-22
WO-01339382 276d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-22
WO-01339384 276d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-22
WO-01339386 276d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-22
WO-01339395 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-22
WO-01339402 276d
Critical Holding 07e-Partial Project MIDMARK Preventive Maintenance — 2026-01-22
WO-01339406 276d
Critical Billing Billing Review MIDMARK Preventive Maintenance — 2026-01-22
WO-01339413 276d
Critical Billing Ready to Bill Homeward Bound Veterinary Virtual Tech - Field Repair — 2026-01-22
WO-01339414 276d
Critical Billing Billing Review MIDMARK Repair — 2026-01-22
WO-01339423 276d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-01-22
WO-01339455 276d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339456 276d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339457 276d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339458 276d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339459 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339471 275d
Critical Material Management Awaiting Parts Centurion of Florida Virtual Tech - Drop Shipment Cust 2026-01-23
WO-01339484 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339486 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339487 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339488 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339489 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339493 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339494 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339499 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339501 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339502 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339504 275d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection — 2026-01-23
WO-01339506 275d
Critical Material Management Awaiting Parts HENDRY COUNTY EMS Part Order Yes 2026-01-23
WO-01339507 275d
Critical Coordinators Scheduled Milford Regional Physician Group Inspection — 2026-01-23
WO-01339509 275d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-23
WO-01339510 275d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-23
WO-01339512 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339513 275d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-01-23
WO-01339514 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339515 275d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-23
WO-01339516 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339517 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-23
WO-01339518 275d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-23
WO-01339519 275d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-23
WO-01339520 275d
Critical Coordinators Assigned CenterWell (Humana) Inspection — 2026-01-23
WO-01339521 275d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-23
WO-01339523 275d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-23
WO-01339525 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical