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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01350147 100 252d 5d 260d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01350148 100 252d 5d 259d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01350149 100 248d 1d 259d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01350154 100 249d 5d 259d Needs Action Coordinators Assigned AcutePet Urgent Care Asset Tagging Animal Health PSM —
WO-01350156 100 248d 3d 259d Needs Action Coordinators Assigned ROSWELL PARK Virtual Tech - Field Repair Healthcare Provider P3 Vendor Yes
WO-01350160 100 247d 7d 259d Needs Action Coordinators Scheduled Sono Bello Inspection Healthcare Provider PSM Customer Schedule —
WO-01350163 100 247d 5d 259d Needs Action Coordinators Assigned SB Clinical Practice Management Plan, Inc Repair Healthcare Provider P3 Customer Schedule Yes
WO-01350172 100 256d 7d 259d Needs Action Coordinators Scheduled THOMPSON HOSE CO Preventive Maintenance EMS PSM —
WO-01350173 100 249d 4d 259d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01350174 100 247d 2d 259d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01350175 100 256d 7d 259d Needs Action Coordinators Scheduled NORTHERN WAYNE FIRE COMPANY, INC. Preventive Maintenance EMS PSM —
WO-01350177 100 256d 7d 259d Needs Action Coordinators Scheduled BARNES KASSON EMS Preventive Maintenance EMS PSM —
WO-01350179 100 248d 9d 259d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01350182 100 259d 9d 259d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350183 100 259d 9d 259d Needs Action Coordinators Ready for Scheduling VillageMD Inspection Healthcare Provider PSM —
WO-01350185 100 248d 9d 259d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01350188 100 259d 9d 259d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350189 100 248d 9d 259d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01350191 100 248d 2d 259d Needs Action Coordinators Scheduled Wellpath LLC Repair Healthcare Provider P3 Parts Shipping Yes
WO-01350193 100 259d 9d 259d Needs Action Coordinators Ready for Scheduling Centurion of Georgia Preventive Maintenance Healthcare Provider PSM —
WO-01350470 100 256d 7d 259d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350471 100 256d 8d 259d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350472 100 256d 8d 259d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350473 100 256d 8d 259d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350474 100 256d 8d 259d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350475 100 256d 8d 259d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350476 100 256d 8d 259d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350477 100 256d 8d 259d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350479 100 248d 7d 259d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01350486 100 247d 0d 257d Needs Action Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01350488 100 255d 7d 256d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01350489 100 255d 7d 256d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01350490 100 256d 8d 256d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01350491 100 256d 8d 256d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01350494 100 247d 4d 256d Needs Action Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Healthcare Provider P3 Parts Shipping Yes
WO-01350496 100 255d 7d 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01350500 100 247d 1d 256d Needs Action Coordinators Assigned Carelon Virtual Tech - Field Repair Healthcare Provider P3 Parts Shipping Yes
WO-01350511 100 249d 3d 256d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350512 100 254d 7d 256d Needs Action Coordinators Scheduled Community Health Center CHC New Britain Inspection Healthcare Provider PSM —
WO-01350525 100 256d 8d 256d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350526 100 249d 2d 256d Needs Action Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection Healthcare Provider PSM —
WO-01350529 100 255d 7d 256d Needs Action Coordinators Assigned Lafayette Pain Care Inspection Healthcare Provider PSM —
WO-01350531 100 254d 6d 256d Needs Action Coordinators Scheduled GREEN TOWNSHIP FIRE DEPARTMENT CINCI Preventive Maintenance EMS PSM —
WO-01350532 100 252d 7d 256d Needs Action Coordinators Ready for Scheduling PENN CARE MEDICAL PRODUCTS Parts Sale EMS PSM Yes
WO-01350533 100 256d 7d 256d Needs Action Coordinators Assigned STREETSBORO FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01350534 100 255d 7d 256d Needs Action Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01350535 100 256d 8d 256d Needs Action Coordinators Assigned ST. LOUIS CREMATIONS SERVICE, INC. Preventive Maintenance EMS PSM —
WO-01350536 100 253d 5d 256d Needs Action Coordinators Scheduled BOYD COUNTY EMS Preventive Maintenance EMS PSM —
WO-01350538 100 256d 8d 256d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350540 100 248d 2d 256d Needs Action Coordinators Scheduled RALSTON VETERINARY CLINIC Virtual Tech - Field Repair Animal Health P3 —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 410d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 273d