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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339510 273d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-23
WO-01339512 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339513 273d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-01-23
WO-01339514 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339515 273d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-23
WO-01339516 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339517 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-23
WO-01339518 273d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-23
WO-01339519 273d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-23
WO-01339520 273d
Critical Coordinators Assigned CenterWell (Humana) Inspection — 2026-01-23
WO-01339521 273d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-23
WO-01339523 273d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-23
WO-01339525 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339526 273d
Critical Billing WO Correction Needed PROFESSIONAL AMBULANCE OF RHODE ISLAND Preventive Maintenance — 2026-01-23
WO-01339527 273d
Critical Coordinators Reschedule Homeward Bound Veterinary Virtual Tech - Field Repair Yes 2026-01-23
WO-01339530 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339533 273d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-23
WO-01339535 273d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-23
WO-01339547 273d
Critical Field Work Incomplete Conviva Care Solutions (Humana) Virtual Tech - Depot Yes 2026-01-23
WO-01339549 273d
Critical Billing Billing Review VillageMD Virtual Tech - Drop Shipment Yes 2026-01-23
WO-01339471 273d
Critical Material Management Awaiting Parts Centurion of Florida Virtual Tech - Drop Shipment Cust 2026-01-23
WO-01339484 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339486 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339487 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339488 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339489 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339493 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339494 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339499 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339501 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339502 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-23
WO-01339504 273d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection — 2026-01-23
WO-01339455 274d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339456 274d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339457 274d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339458 274d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339459 274d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-23
WO-01339382 274d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-22
WO-01339384 274d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-22
WO-01339386 274d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-22
WO-01339395 274d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-22
WO-01339402 274d
Critical Holding 07e-Partial Project MIDMARK Preventive Maintenance — 2026-01-22
WO-01339406 274d
Critical Billing Billing Review MIDMARK Preventive Maintenance — 2026-01-22
WO-01339413 274d
Critical Billing Ready to Bill Homeward Bound Veterinary Virtual Tech - Field Repair — 2026-01-22
WO-01339414 274d
Critical Billing Billing Review MIDMARK Repair — 2026-01-22
WO-01339423 274d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-01-22
WO-01339343 274d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-01-22
WO-01339354 274d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-22
WO-01339358 274d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-22
WO-01339359 274d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-22
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical