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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 273d 330d 957d
3,712 0 0 0
Dispatch 2,762 196d 214d 557d
2,762 0 0 0
Billing 401 221d 243d 692d
401 0 0 0
Material Management 283 201d 222d 601d
283 0 0 0
Field Work 140 214d 244d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338133 214d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338135 214d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338141 214d
Critical Coordinators Scheduled YesCare Inspection — 2026-01-15
WO-01338155 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338046 214d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338047 214d
Critical Coordinators Assigned SEVILLE GUILFORD EMS Preventive Maintenance — 2026-01-15
WO-01338048 214d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338049 214d
Critical Coordinators Assigned AFC Urgent Care - Aston Inspection — 2026-01-15
WO-01338050 214d
Critical Coordinators Assigned ERHART YORK FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338051 214d
Critical Coordinators Assigned SOUTH EUCLID FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338052 214d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338053 214d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338054 214d
Critical Coordinators Assigned WICKLIFFE FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338068 214d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Cust 2026-01-15
WO-01338069 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338070 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338074 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338075 214d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338076 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338078 214d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338079 214d
Critical Field Work Tech Off Site GULDMANN INC Installation — 2026-01-15
WO-01338082 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01337991 214d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-15
WO-01337994 214d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337996 214d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-15
WO-01338017 214d
Critical Billing Ready to Bill MIDMARK Repair Cust 2026-01-15
WO-01338020 214d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338021 214d
Critical Coordinators Assigned CHALFONT EMS Repair Yes 2026-01-15
WO-01338022 214d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338023 214d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338024 214d
Critical Coordinators Assigned Open Cities Health Center Virtual Tech - Field Repair Yes 2026-01-15
WO-01338032 214d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-15
WO-01338033 214d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338035 214d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338040 214d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-01-15
WO-01338041 214d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-15
WO-01337977 214d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-15
WO-01337987 214d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337988 214d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-15
WO-01337840 215d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337842 215d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337843 215d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-14
WO-01337850 215d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337852 215d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337853 215d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337854 215d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337855 215d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337856 215d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337857 215d
Critical Coordinators Reschedule GRAHAM FIELD MEDICAL Repair — 2026-01-14
WO-01337858 215d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical