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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 759d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338068 281d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Cust 2026-01-15
WO-01338069 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338070 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338074 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338075 281d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338076 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338078 281d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338079 281d
Critical Field Work Tech Off Site GULDMANN INC Installation — 2026-01-15
WO-01338082 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338084 281d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338086 281d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-15
WO-01338088 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338104 281d
Critical Holding On Hold HIGI LLC Repair/PM Yes 2026-01-15
WO-01338017 281d
Critical Billing Ready to Bill MIDMARK Repair Cust 2026-01-15
WO-01338020 281d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338021 281d
Critical Coordinators Assigned CHALFONT EMS Repair Yes 2026-01-15
WO-01338022 281d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338023 281d
Critical Material Management Awaiting Parts CHALFONT EMS Repair Yes 2026-01-15
WO-01338024 281d
Critical Coordinators Assigned Open Cities Health Center Virtual Tech - Field Repair Yes 2026-01-15
WO-01338032 281d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-15
WO-01338033 281d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338035 281d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-15
WO-01338040 281d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-01-15
WO-01338041 281d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-15
WO-01338046 281d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338047 281d
Critical Coordinators Assigned SEVILLE GUILFORD EMS Preventive Maintenance — 2026-01-15
WO-01338048 281d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-15
WO-01338049 281d
Critical Coordinators Assigned AFC Urgent Care - Aston Inspection — 2026-01-15
WO-01338050 281d
Critical Coordinators Assigned ERHART YORK FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338051 281d
Critical Coordinators Assigned SOUTH EUCLID FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01338052 281d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338053 281d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-15
WO-01338054 281d
Critical Coordinators Assigned WICKLIFFE FIRE DEPARTMENT Preventive Maintenance — 2026-01-15
WO-01337977 282d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-15
WO-01337987 282d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337988 282d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-15
WO-01337991 282d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-01-15
WO-01337994 282d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-01-15
WO-01337996 282d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-15
WO-01337876 282d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337877 282d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337878 282d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337879 282d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337880 282d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337881 282d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337882 282d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337883 282d
Critical Coordinators Assigned BAY STATE EMS EDUCATORS Preventive Maintenance Yes 2026-01-14
WO-01337884 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337887 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
WO-01337888 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-14
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical