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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 273d 330d 957d
3,712 0 0 0
Dispatch 2,762 196d 214d 557d
2,762 0 0 0
Billing 401 221d 243d 692d
401 0 0 0
Material Management 283 201d 222d 601d
283 0 0 0
Field Work 140 214d 244d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338320 213d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-16
WO-01338322 213d
Critical Billing Billing Review MIDMARK Repair — 2026-01-16
WO-01338326 213d
Critical Billing Billing Review JOERNS HEALTHCARE Evaluation — 2026-01-16
WO-01338327 213d
Critical Billing Billing Review JOERNS HEALTHCARE Evaluation — 2026-01-16
WO-01338332 213d
Critical Material Management Awaiting Parts Sono Bello Virtual Tech - Drop Shipment Yes 2026-01-16
WO-01338244 213d
Critical Coordinators Scheduled Ithaca Piercing & Tattoo Inspection — 2026-01-16
WO-01338248 213d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-16
WO-01338249 213d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-01-16
WO-01338251 213d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-16
WO-01338252 213d
Critical Coordinators Scheduled Men’s Health Boston Inspection — 2026-01-16
WO-01338253 213d
Critical Coordinators Assigned Wellpath LLC Inspection — 2026-01-16
WO-01338256 213d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-16
WO-01338259 213d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-16
WO-01338269 213d
Critical Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance — 2026-01-16
WO-01338274 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338276 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338277 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338278 213d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-16
WO-01338282 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338205 213d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-16
WO-01338208 213d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-16
WO-01338213 213d
Critical Billing Billing Review FERNO Part Order Yes 2026-01-16
WO-01338221 213d
Critical Field Work Incomplete MIDMARK Repair — 2026-01-16
WO-01338230 213d
Critical Field Work Tech On Site RELIANCE MEDICAL TRANSPORT Repair Yes 2026-01-16
WO-01338233 213d
Critical Billing Ready to Bill VMG Orange Veterinary Clinic LLC Virtual Tech - Field Repair Yes 2026-01-16
WO-01338237 213d
Critical Coordinators Scheduled HIGI LLC Cross-Training — 2026-01-16
WO-01338238 213d
Critical Coordinators Scheduled HIGI LLC Cross-Training — 2026-01-16
WO-01338241 213d
Critical Holding On Hold VMG Orange Veterinary Clinic LLC Virtual Tech - Field Repair Yes 2026-01-16
WO-01338243 213d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338200 213d
Critical Coordinators Reschedule MIDMARK Repair — 2026-01-16
WO-01338195 214d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338196 214d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338155 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338158 214d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-15
WO-01338160 214d
Critical Billing Ready to Bill Cascade Vet Clinics Asset Tagging — 2026-01-15
WO-01338161 214d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-01-15
WO-01338162 214d
Critical Billing Ready to Bill Cascade Vet Clinics Asset Tagging — 2026-01-15
WO-01338163 214d
Critical Billing Ready to Bill Cascade Vet Clinics Asset Tagging — 2026-01-15
WO-01338165 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338168 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338169 214d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD-FIELD) PM-EXT — 2026-01-15
WO-01338170 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338171 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338172 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338173 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338076 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338078 214d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-15
WO-01338079 214d
Critical Field Work Tech Off Site GULDMANN INC Installation — 2026-01-15
WO-01338082 214d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338084 214d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical