Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 759d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338332 280d
Critical Material Management Awaiting Parts Sono Bello Virtual Tech - Drop Shipment Yes 2026-01-16
WO-01338269 280d
Critical Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance — 2026-01-16
WO-01338274 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338276 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338277 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338278 280d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-16
WO-01338282 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338293 280d
Critical Billing Ready to Bill Copper Ridge Vet Clinic Virtual Tech - Field Repair — 2026-01-16
WO-01338300 280d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-16
WO-01338305 280d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-16
WO-01338306 280d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-16
WO-01338221 280d
Critical Field Work Incomplete MIDMARK Repair — 2026-01-16
WO-01338230 280d
Critical Field Work Tech On Site RELIANCE MEDICAL TRANSPORT Repair Yes 2026-01-16
WO-01338233 280d
Critical Billing Ready to Bill VMG Orange Veterinary Clinic LLC Virtual Tech - Field Repair Yes 2026-01-16
WO-01338237 280d
Critical Coordinators Scheduled HIGI LLC Cross-Training — 2026-01-16
WO-01338238 280d
Critical Coordinators Scheduled HIGI LLC Cross-Training — 2026-01-16
WO-01338241 280d
Critical Holding On Hold VMG Orange Veterinary Clinic LLC Virtual Tech - Field Repair Yes 2026-01-16
WO-01338243 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338244 280d
Critical Coordinators Scheduled Ithaca Piercing & Tattoo Inspection — 2026-01-16
WO-01338248 280d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-16
WO-01338249 280d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-01-16
WO-01338251 280d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-16
WO-01338252 280d
Critical Coordinators Scheduled Men’s Health Boston Inspection — 2026-01-16
WO-01338253 280d
Critical Coordinators Assigned Wellpath LLC Inspection — 2026-01-16
WO-01338256 280d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-16
WO-01338259 280d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-16
WO-01338200 281d
Critical Coordinators Reschedule MIDMARK Repair — 2026-01-16
WO-01338205 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-16
WO-01338208 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-16
WO-01338213 281d
Critical Billing Billing Review FERNO Part Order Yes 2026-01-16
WO-01338172 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338173 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338195 281d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338196 281d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338128 281d
Critical Coordinators Assigned YesCare Inspection — 2026-01-15
WO-01338133 281d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338135 281d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338141 281d
Critical Coordinators Scheduled YesCare Inspection — 2026-01-15
WO-01338155 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338158 281d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-15
WO-01338160 281d
Critical Billing Ready to Bill Cascade Vet Clinics Asset Tagging — 2026-01-15
WO-01338161 281d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-01-15
WO-01338162 281d
Critical Billing Ready to Bill Cascade Vet Clinics Asset Tagging — 2026-01-15
WO-01338163 281d
Critical Billing Ready to Bill Cascade Vet Clinics Asset Tagging — 2026-01-15
WO-01338165 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338168 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338169 281d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD-FIELD) PM-EXT — 2026-01-15
WO-01338170 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338171 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338068 281d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Cust 2026-01-15
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical