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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 427d 1,021d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351841 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351842 248d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-16
WO-01351843 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351845 248d
Critical Coordinators Scheduled TEXAS MEDICAL SCREENING Repair Yes 2026-02-16
WO-01351846 248d
Critical Material Management Awaiting Parts COVETRUS Repair Yes 2026-02-16
WO-01351847 248d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-16
WO-01351742 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Installation — 2026-02-16
WO-01351743 248d
Critical Coordinators Reschedule Sono Bello Virtual Tech - Field Repair Yes 2026-02-16
WO-01351744 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Installation — 2026-02-16
WO-01351745 248d
Critical Billing Billing Review City of San Jose Animal Shelter Part Order Yes 2026-02-16
WO-01351746 248d
Critical Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection — 2026-02-16
WO-01351747 248d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351748 248d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351749 248d
Critical Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection — 2026-02-16
WO-01351750 248d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351751 248d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-16
WO-01351753 248d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351754 248d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-16
WO-01351755 248d
Critical Coordinators Assigned Centurion of Florida Inspection — 2026-02-16
WO-01351756 248d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351757 248d
Critical Coordinators Scheduled Optima Dermatology Repair Yes 2026-02-16
WO-01351758 248d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351759 248d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351760 248d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351761 248d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351762 248d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-02-16
WO-01351763 248d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351764 248d
Critical Coordinators Ready for Scheduling COTTAGE HOSE AMBULANCE CORP Preventive Maintenance — 2026-02-16
WO-01351765 248d
Critical Coordinators Ready for Scheduling COTTAGE HOSE AMBULANCE CORP Preventive Maintenance — 2026-02-16
WO-01351766 248d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351768 248d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-16
WO-01351769 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351770 248d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351771 248d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-16
WO-01351772 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351773 248d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351735 248d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD) Acct. Management — 2026-02-16
WO-01351736 248d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD) Acct. Management — 2026-02-16
WO-01351657 251d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351659 251d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-13
WO-01351660 251d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351666 251d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351668 251d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351679 251d
Critical Field Work Tech On Site MIDMARK Repair — 2026-02-13
WO-01351681 251d
Critical Field Work Tech On Site Cornell Scott - Hill Health Center Conneticut Misc. Inspection — 2026-02-13
WO-01351683 251d
Critical Coordinators Assigned ESCONDIDO FIRE DEPARTMENT Repair Yes 2026-02-13
WO-01351684 251d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-13
WO-01351685 251d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-13
WO-01351686 251d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-13
WO-01351687 251d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-13
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical