Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01328609 100 252d 13d 296d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Backorder Cust
WO-01328632 100 259d 15d 296d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01328645 100 247d 32d 296d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328646 100 290d 35d 296d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328647 100 290d 35d 296d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328698 100 291d 33d 294d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01328700 100 294d 33d 294d Needs Action Coordinators Assigned Walgreens Inspection Healthcare Provider PSM —
WO-01328701 100 294d 34d 294d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01328704 100 294d 34d 294d Needs Action Coordinators Ready for Scheduling HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01328710 100 291d 33d 294d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01328712 100 248d 34d 294d Needs Action Coordinators Assigned HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01328713 100 290d 32d 294d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01328716 100 294d 34d 294d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01328743 100 294d 33d 294d Needs Action Coordinators Assigned DPW Wernersville Inspection Healthcare Provider PSM —
WO-01328748 100 263d 34d 294d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328752 100 262d 34d 294d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328753 100 290d 34d 294d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328757 100 290d 34d 294d Needs Action Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse Healthcare Provider PSM —
WO-01328758 100 290d 34d 294d Needs Action Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse Healthcare Provider PSM —
WO-01328760 100 290d 34d 294d Needs Action Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse Healthcare Provider PSM —
WO-01328762 100 290d 34d 294d Needs Action Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse Healthcare Provider PSM —
WO-01328763 100 290d 34d 294d Needs Action Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse Healthcare Provider PSM —
WO-01328764 100 290d 34d 294d Needs Action Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse Healthcare Provider PSM —
WO-01328765 100 290d 34d 294d Needs Action Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse Healthcare Provider PSM —
WO-01328767 100 290d 34d 294d Needs Action Coordinators Assigned AUBURN SENIOR SERVICES Depot - Syracuse Healthcare Provider PSM —
WO-01328911 100 248d 0d 294d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328936 100 294d 33d 294d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01328937 100 294d 33d 294d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01328963 100 250d 27d 294d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01329252 100 291d 33d 291d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01329255 100 267d 14d 291d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01329261 100 291d 33d 291d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01329262 100 291d 33d 291d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01329264 100 289d 31d 291d Needs Action Coordinators Assigned HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01329268 100 290d 32d 291d Needs Action Coordinators Scheduled COMMUNITY MEMORIAL HOSPITAL Repair Healthcare Provider PC —
WO-01329269 100 290d 32d 291d Needs Action Coordinators Scheduled COMMUNITY MEMORIAL HOSPITAL Repair Healthcare Provider PC —
WO-01329273 100 291d 33d 291d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01329280 100 284d 28d 291d Needs Action Coordinators Scheduled Oak Street Health Inspection Healthcare Provider PSM —
WO-01329282 100 247d 1d 291d Needs Action Coordinators Scheduled The Cigna Group Inspection Healthcare Provider PSM —
WO-01329283 100 289d 30d 291d Needs Action Coordinators Assigned Oak Street Health Inspection Healthcare Provider PSM —
WO-01329285 100 291d 33d 291d Needs Action Coordinators Ready for Scheduling NaphCare Inspection Healthcare Provider PSM —
WO-01329287 100 289d 31d 291d Needs Action Coordinators Assigned Sono Bello Inspection Healthcare Provider PSM —
WO-01329290 100 291d 33d 291d Needs Action Coordinators Ready for Scheduling NaphCare Inspection Healthcare Provider PSM —
WO-01329293 100 289d 31d 291d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01329295 100 291d 33d 291d Needs Action Coordinators Ready for Scheduling NaphCare Inspection Healthcare Provider PSM —
WO-01329296 100 291d 33d 291d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM Lab/Power PSM Parts Wrong —
WO-01329297 100 291d 33d 291d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01329298 100 275d 21d 291d Needs Action Coordinators Scheduled Oak Street Health Inspection Healthcare Provider PSM —
WO-01329301 100 284d 28d 291d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01329503 100 282d 25d 290d Needs Action Coordinators Reschedule EMSAR DEPOT Depot Healthcare Provider PSM Yes

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d