Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 398d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 282d 625d
2,762 0 0 0
Billing 401 289d 311d 760d
401 0 0 0
Material Management 283 269d 290d 669d
283 0 0 0
Field Work 140 282d 312d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01328066 304d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-12-24
WO-01328068 304d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-12-24
WO-01328069 304d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328070 304d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-12-24
WO-01328073 304d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328074 304d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328075 304d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328076 304d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328078 304d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328079 304d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328080 304d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328081 304d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328082 304d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328083 304d
Critical Holding On Hold GE Healthcare FMI Installation — 2025-12-24
WO-01328084 304d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328085 304d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328090 304d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-24
WO-01328096 302d
Critical Coordinators Scheduled Atrius Health Calibration — 2025-12-26
WO-01328102 302d
Critical Coordinators Scheduled Atrius Health Calibration — 2025-12-26
WO-01328123 302d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-26
WO-01328124 302d
Critical Holding On Hold Dr. Iwona Paolucci M.D. Inspection — 2025-12-26
WO-01328125 302d
Critical Coordinators Scheduled University of North Florida Inspection — 2025-12-26
WO-01328128 302d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-12-26
WO-01328136 302d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2025-12-26
WO-01328157 302d
Critical Coordinators Assigned PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-26
WO-01328159 302d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-26
WO-01328160 302d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-26
WO-01328161 302d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-26
WO-01328174 299d
Critical Coordinators Scheduled Crossover Health Management Services Inspection — 2025-12-29
WO-01328184 299d
Critical Coordinators Scheduled LOUISVILLE METRO EMS Preventive Maintenance — 2025-12-29
WO-01328193 299d
Critical Coordinators Scheduled The Cigna Group Inspection — 2025-12-29
WO-01328195 299d
Critical Coordinators Assigned MOREHEAD CITY FIRE & EMS DEPARTMENT Preventive Maintenance — 2025-12-29
WO-01328196 299d
Critical Field Work Tech On Site HCA Urgent Care Inspection — 2025-12-29
WO-01328200 299d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-29
WO-01328201 299d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-29
WO-01328202 299d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-29
WO-01328203 299d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-29
WO-01328204 299d
Critical Coordinators Scheduled ADAIR COUNTY EMS Preventive Maintenance — 2025-12-29
WO-01328206 299d
Critical Coordinators Assigned Sterling Medical Inspection — 2025-12-29
WO-01328207 299d
Critical Holding On Hold Salem EMS Preventive Maintenance — 2025-12-29
WO-01328214 299d
Critical Coordinators Assigned AMBICAB MEDICAL TRANSPORTATION Preventive Maintenance — 2025-12-29
WO-01328215 299d
Critical Coordinators Scheduled CLINTONVILLE AREA AMBULANCE SERVICE Preventive Maintenance — 2025-12-29
WO-01328225 299d
Critical Holding On Hold CORAM FIRE DISTRICT Preventive Maintenance — 2025-12-29
WO-01328228 299d
Critical Coordinators Assigned BURBANK FIRE DEPARTMENT Preventive Maintenance — 2025-12-29
WO-01328231 299d
Critical Coordinators Assigned METZ MEDICAL TRANSPORT Preventive Maintenance — 2025-12-29
WO-01328239 299d
Critical Coordinators Assigned HEALTHFLEET AMBULANCE Preventive Maintenance — 2025-12-29
WO-01328242 299d
Critical Coordinators Reschedule STEELVILLE AMBULANCE DISTRICT Preventive Maintenance — 2025-12-29
WO-01328244 299d
Critical Coordinators Assigned HEALTHFLEET AMBULANCE Preventive Maintenance — 2025-12-29
WO-01328246 299d
Critical Coordinators Scheduled FALLING SPRING VOLUNTEER RESCUE SQUAD Preventive Maintenance — 2025-12-29
WO-01328251 299d
Critical Coordinators Scheduled The Cigna Group Inspection — 2025-12-29
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical