Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339221 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339222 274d
Critical Coordinators Scheduled US Digestive Health-Hillmont GI-Colmar Division Inspection — 2026-01-22
WO-01339252 274d
Critical Coordinators Scheduled JFS Northpoint Health Center Inspection — 2026-01-22
WO-01339253 274d
Critical Coordinators Assigned LIVERPOOL TOWNSHIP VALLEY CITY FIRE DEPARTMENT Preventive Maintenance — 2026-01-22
WO-01339255 274d
Critical Coordinators Assigned OAKWOOD VILLAGE FIRE DEPARTMENT Preventive Maintenance — 2026-01-22
WO-01339256 274d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection — 2026-01-22
WO-01339259 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339260 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339261 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339263 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339265 274d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-22
WO-01339267 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339269 274d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-22
WO-01339274 274d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-22
WO-01339275 274d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-22
WO-01339282 274d
Critical Billing WO Correction Needed Sanford Dermatology Inspection — 2026-01-22
WO-01339283 274d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-22
WO-01339284 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339285 274d
Critical Coordinators Ready for Scheduling VillageMD Inspection — 2026-01-22
WO-01339286 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339287 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339196 275d
Critical Billing Billing Review PHILIPS HEALTHCARE Installation — 2026-01-22
WO-01339197 275d
Critical Billing Billing Review PHILIPS HEALTHCARE Installation — 2026-01-22
WO-01339189 275d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-22
WO-01339191 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-22
WO-01339054 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Guarantee — 2026-01-21
WO-01339058 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01339059 275d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-21
WO-01338952 275d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338954 275d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338963 275d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Yes 2026-01-21
WO-01338965 275d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01338966 275d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01338967 275d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338977 275d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338980 275d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-01-21
WO-01338983 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338984 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338985 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338986 275d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338991 275d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-21
WO-01339000 275d
Critical Field Work Incomplete HIGI LLC Repair/PM Yes 2026-01-21
WO-01339017 275d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01339021 275d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-01-21
WO-01339028 275d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01339033 275d
Critical Billing Ready to Bill NEW BEDFORD EMS Preventive Maintenance — 2026-01-21
WO-01339037 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01339039 275d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-21
WO-01339040 275d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338915 275d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-21
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical