Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 273d 329d 957d
3,712 0 0 0
Dispatch 2,762 196d 213d 557d
2,762 0 0 0
Billing 401 221d 243d 692d
401 0 0 0
Material Management 283 201d 221d 601d
283 0 0 0
Field Work 140 214d 244d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339267 207d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339269 207d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-22
WO-01339274 207d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-22
WO-01339275 207d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-22
WO-01339282 207d
Critical Billing WO Correction Needed Sanford Dermatology Inspection — 2026-01-22
WO-01339283 207d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-22
WO-01339284 207d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339285 207d
Critical Coordinators Ready for Scheduling VillageMD Inspection — 2026-01-22
WO-01339286 207d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339287 207d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339288 207d
Critical Dispatch Entered HIGI LLC Cross-Training — 2026-01-22
WO-01339290 207d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339292 207d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339293 207d
Critical Dispatch Entered HIGI LLC Cross-Training — 2026-01-22
WO-01339294 207d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-22
WO-01339299 207d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339300 207d
Critical Coordinators Scheduled HIGI LLC Cross-Training — 2026-01-22
WO-01339304 207d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339196 207d
Critical Billing Billing Review PHILIPS HEALTHCARE Installation — 2026-01-22
WO-01339197 207d
Critical Billing Billing Review PHILIPS HEALTHCARE Installation — 2026-01-22
WO-01339201 207d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-22
WO-01339202 207d
Critical Holding On Hold Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment — 2026-01-22
WO-01339204 207d
Critical Billing Billing Review FERNO Parts Sale Yes 2026-01-22
WO-01339189 208d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-22
WO-01339191 208d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-22
WO-01338963 208d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Yes 2026-01-21
WO-01338965 208d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01338966 208d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01338967 208d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338977 208d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01338980 208d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-01-21
WO-01338983 208d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338984 208d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338985 208d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338986 208d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338991 208d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-21
WO-01339000 208d
Critical Field Work Incomplete HIGI LLC Repair/PM Yes 2026-01-21
WO-01339017 208d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-21
WO-01339021 208d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-01-21
WO-01339028 208d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01339033 208d
Critical Billing Ready to Bill NEW BEDFORD EMS Preventive Maintenance — 2026-01-21
WO-01339037 208d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01339039 208d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-21
WO-01339040 208d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-21
WO-01339054 208d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Guarantee — 2026-01-21
WO-01339058 208d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01339059 208d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-21
WO-01338924 208d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-21
WO-01338936 208d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-21
WO-01338947 208d
Critical Coordinators Scheduled MIDMARK Repair — 2026-01-21
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical