Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339364 274d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-22
WO-01339365 274d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-22
WO-01339366 274d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-22
WO-01339367 274d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-01-22
WO-01339370 274d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-22
WO-01339371 274d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-01-22
WO-01339373 274d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-22
WO-01339252 274d
Critical Coordinators Scheduled JFS Northpoint Health Center Inspection — 2026-01-22
WO-01339253 274d
Critical Coordinators Assigned LIVERPOOL TOWNSHIP VALLEY CITY FIRE DEPARTMENT Preventive Maintenance — 2026-01-22
WO-01339255 274d
Critical Coordinators Assigned OAKWOOD VILLAGE FIRE DEPARTMENT Preventive Maintenance — 2026-01-22
WO-01339256 274d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection — 2026-01-22
WO-01339259 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339260 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339261 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339263 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339265 274d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-22
WO-01339267 274d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-01-22
WO-01339269 274d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-22
WO-01339274 274d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-22
WO-01339275 274d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-22
WO-01339282 274d
Critical Billing WO Correction Needed Sanford Dermatology Inspection — 2026-01-22
WO-01339283 274d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-22
WO-01339284 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339285 274d
Critical Coordinators Ready for Scheduling VillageMD Inspection — 2026-01-22
WO-01339286 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339287 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339288 274d
Critical Dispatch Entered HIGI LLC Cross-Training — 2026-01-22
WO-01339290 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339292 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339293 274d
Critical Dispatch Entered HIGI LLC Cross-Training — 2026-01-22
WO-01339294 274d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-22
WO-01339299 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339300 274d
Critical Coordinators Scheduled HIGI LLC Cross-Training — 2026-01-22
WO-01339304 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339306 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339308 274d
Critical Field Work Incomplete Wellpath LLC Depot Yes 2026-01-22
WO-01339309 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339311 274d
Critical Coordinators Assigned Centerville Clinics, Inc. Inspection — 2026-01-22
WO-01339313 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339315 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339316 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339317 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339318 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339319 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339320 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339321 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339322 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339323 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339324 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
WO-01339325 274d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-01-22
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical