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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 759d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338594 276d
Critical Field Work Tech On Site GRAHAM FIELD MEDICAL Repair — 2026-01-20
WO-01338596 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338597 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338600 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338602 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338603 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338608 276d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-20
WO-01338624 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338625 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338626 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338537 276d
Critical Coordinators Scheduled ST CLAIR TOWNSHIP LIFE SQUAD Preventive Maintenance — 2026-01-20
WO-01338544 276d
Critical Coordinators Assigned RAVENNA FIRE DEPARTMENT Preventive Maintenance — 2026-01-20
WO-01338547 276d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Yes 2026-01-20
WO-01338553 276d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-20
WO-01338556 276d
Critical Coordinators Assigned Veterinary Medical Center & Binghamton Animal CLINIC Virtual Tech - Field Repair Yes 2026-01-20
WO-01338558 276d
Critical Material Management Awaiting Parts TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair Yes 2026-01-20
WO-01338564 276d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-20
WO-01338517 277d
Critical Billing Ready to Bill WESTERN VETERINARY PARTNERS LLC Virtual Tech - Field Repair Yes 2026-01-20
WO-01338520 277d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-20
WO-01338522 277d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-20
WO-01338523 277d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-20
WO-01338524 277d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-20
WO-01338526 277d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-20
WO-01338527 277d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-20
WO-01338528 277d
Critical Coordinators Scheduled Crossover Health Management Services Inspection — 2026-01-20
WO-01338529 277d
Critical Coordinators Scheduled BUFFALO WOMENS SERVICES Inspection — 2026-01-20
WO-01338530 277d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-20
WO-01338531 277d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-20
WO-01338533 277d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-20
WO-01338514 277d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-19
WO-01338469 277d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-01-19
WO-01338470 277d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-19
WO-01338471 277d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-19
WO-01338488 277d
Critical Billing Ready to Bill Thomas Miller Mortuary Repair Yes 2026-01-19
WO-01338490 277d
Critical Coordinators Assigned MONROE COUNTY EMS KY Preventive Maintenance — 2026-01-19
WO-01338492 277d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-19
WO-01338494 277d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-19
WO-01338385 277d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2026-01-19
WO-01338388 277d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338390 277d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-01-19
WO-01338392 277d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338393 277d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-19
WO-01338396 277d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-19
WO-01338397 277d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-19
WO-01338398 277d
Critical Coordinators Assigned REMINDERVILLE FIRE DEPARTMENT Preventive Maintenance — 2026-01-19
WO-01338399 277d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-19
WO-01338400 277d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338402 277d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-19
WO-01338403 277d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-19
WO-01338404 277d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-19
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical