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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 273d 330d 957d
3,712 0 0 0
Dispatch 2,762 196d 213d 557d
2,762 0 0 0
Billing 401 221d 243d 692d
401 0 0 0
Material Management 283 201d 222d 601d
283 0 0 0
Field Work 140 214d 244d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338591 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338592 209d
Critical Field Work Tech On Site GRAHAM FIELD MEDICAL Repair — 2026-01-20
WO-01338593 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338594 209d
Critical Field Work Tech On Site GRAHAM FIELD MEDICAL Repair — 2026-01-20
WO-01338596 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338597 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338600 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338602 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338603 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338608 209d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-20
WO-01338526 209d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-20
WO-01338527 209d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-20
WO-01338528 209d
Critical Coordinators Scheduled Crossover Health Management Services Inspection — 2026-01-20
WO-01338529 209d
Critical Coordinators Scheduled BUFFALO WOMENS SERVICES Inspection — 2026-01-20
WO-01338530 209d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-20
WO-01338531 209d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-20
WO-01338533 209d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-20
WO-01338537 209d
Critical Coordinators Scheduled ST CLAIR TOWNSHIP LIFE SQUAD Preventive Maintenance — 2026-01-20
WO-01338544 209d
Critical Coordinators Assigned RAVENNA FIRE DEPARTMENT Preventive Maintenance — 2026-01-20
WO-01338547 209d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Yes 2026-01-20
WO-01338553 209d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-20
WO-01338556 209d
Critical Coordinators Assigned Veterinary Medical Center & Binghamton Animal CLINIC Virtual Tech - Field Repair Yes 2026-01-20
WO-01338558 209d
Critical Material Management Awaiting Parts TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair Yes 2026-01-20
WO-01338564 209d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-20
WO-01338517 209d
Critical Billing Ready to Bill WESTERN VETERINARY PARTNERS LLC Virtual Tech - Field Repair Yes 2026-01-20
WO-01338520 209d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-20
WO-01338522 209d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-20
WO-01338523 209d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-20
WO-01338524 209d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-20
WO-01338514 210d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-19
WO-01338492 210d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-19
WO-01338494 210d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-19
WO-01338469 210d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-01-19
WO-01338470 210d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-19
WO-01338471 210d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-19
WO-01338488 210d
Critical Billing Ready to Bill Thomas Miller Mortuary Repair Yes 2026-01-19
WO-01338490 210d
Critical Coordinators Assigned MONROE COUNTY EMS KY Preventive Maintenance — 2026-01-19
WO-01338439 210d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338440 210d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ — 2026-01-19
WO-01338376 210d
Critical Coordinators Ready for Scheduling Preferred Vascular Group Inspection — 2026-01-19
WO-01338377 210d
Critical Coordinators Scheduled CONNEXTCARE FKA Northern Oswego County Health Services Inspection — 2026-01-19
WO-01338378 210d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-01-19
WO-01338380 210d
Critical Material Management Awaiting Parts Paoli Surgery Center Repair Cust 2026-01-19
WO-01338385 210d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2026-01-19
WO-01338388 210d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338390 210d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-01-19
WO-01338392 210d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338393 210d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-19
WO-01338396 210d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-19
WO-01338397 210d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-19
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical