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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs

12,104

Median Open Age

303d

Completed median: 10d

Critical (> P90)

12,104

Past 53d — 100%

High Risk (> P75)

Past 26d — 0%

Elevated (> P50)

Past 10d — 0%

Normal (≤ P50)

P75 Benchmark

26d

From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage	Open WOs	Median Age	Mean Age	Max Age	Critical
Coordinators	4,806	326d	429d	1,023d	4,806
Holding	3,712	340d	397d	1,024d	3,712
Dispatch	2,762	263d	281d	624d	2,762
Billing	401	288d	310d	759d	401
Material Management	283	268d	289d	668d	283
Field Work	140	281d	311d	631d	140

P50 (10d)

P75 (26d)

P90 (53d)

12,104 open work orders

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WO #	Age ↑	Risk	Stage	Status	Account	Type	Parts	Created
WO-01338918	275d	Critical	Coordinators	Scheduled	AMHERST MEDICAL ASSOCIATES	Inspection	—	2026-01-21
WO-01338919	275d	Critical	Billing	Billing Review	MIDMARK	Repair	—	2026-01-21
WO-01338920	275d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	CSOL Services	—	2026-01-21
WO-01338924	275d	Critical	Coordinators	Assigned	AGILENT TECHNOLOGIES (VPD-FIELD)	Preventive Maintenance	—	2026-01-21
WO-01338936	275d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	FCO	—	2026-01-21
WO-01338947	275d	Critical	Coordinators	Scheduled	MIDMARK	Repair	—	2026-01-21
WO-01338951	275d	Critical	Coordinators	Assigned	GE HEALTHCARE	Preventive Maintenance	—	2026-01-21
WO-01338868	275d	Critical	Coordinators	Assigned	CUYAHOGA FALLS FIRE DEPARTMENT	Preventive Maintenance	—	2026-01-21
WO-01338869	275d	Critical	Coordinators	Assigned	CUYAHOGA FALLS FIRE DEPARTMENT	Preventive Maintenance	—	2026-01-21
WO-01338870	275d	Critical	Coordinators	Assigned	CUYAHOGA FALLS FIRE DEPARTMENT	Preventive Maintenance	—	2026-01-21
WO-01338871	275d	Critical	Coordinators	Assigned	CUYAHOGA FALLS FIRE DEPARTMENT	Preventive Maintenance	—	2026-01-21
WO-01338872	275d	Critical	Coordinators	Ready for Scheduling	Milford Regional Physician Group	Calibration	—	2026-01-21
WO-01338873	275d	Critical	Coordinators	Assigned	CUYAHOGA FALLS FIRE DEPARTMENT	Preventive Maintenance	—	2026-01-21
WO-01338874	275d	Critical	Coordinators	Assigned	TWINSBURG FIRE DEPARTMENT	Preventive Maintenance	—	2026-01-21
WO-01338875	275d	Critical	Coordinators	Assigned	Oak Street Health	Inspection	—	2026-01-21
WO-01338876	275d	Critical	Coordinators	Assigned	Oak Street Health	Inspection	—	2026-01-21
WO-01338879	275d	Critical	Coordinators	Reschedule	GE HEALTHCARE	Repair	Yes	2026-01-21
WO-01338880	275d	Critical	Coordinators	Ready for Scheduling	Conviva Care Solutions (Humana)	Inspection	—	2026-01-21
WO-01338881	275d	Critical	Coordinators	Ready for Scheduling	YesCare	Inspection	—	2026-01-21
WO-01338882	275d	Critical	Coordinators	Ready for Scheduling	HCA Urgent Care	Inspection	—	2026-01-21
WO-01338883	275d	Critical	Holding	On Hold	CenterWell (Humana)	Inspection	—	2026-01-21
WO-01338884	275d	Critical	Coordinators	Assigned	UMMS Ambulatory Care, LLC (DBA UM Urgent Care)	Inspection	—	2026-01-21
WO-01338885	275d	Critical	Coordinators	Scheduled	ARTHRITUS HEALTH ASSOCIATES	Inspection	—	2026-01-21
WO-01338887	275d	Critical	Coordinators	Scheduled	DERMATOLOGY CONSULTANTS	Inspection	—	2026-01-21
WO-01338888	275d	Critical	Coordinators	Scheduled	Kiski Valley Animal Clinic	Asset Tagging	—	2026-01-21
WO-01338889	275d	Critical	Coordinators	Assigned	FMBCNC, LLC	Inspection	—	2026-01-21
WO-01338898	275d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	CSOL Services	—	2026-01-21
WO-01338908	275d	Critical	Coordinators	Scheduled	SIX FLAGS ST. LOUIS	Preventive Maintenance	—	2026-01-21
WO-01338911	275d	Critical	Material Management	Awaiting Parts	Cornell Scott - Hill Health Center Conneticut	Virtual Tech - Field Repair	Yes	2026-01-21
WO-01338912	275d	Critical	Holding	07e-Partial Project	PHILIPS HEALTHCARE	FCO	—	2026-01-21
WO-01338758	276d	Critical	Coordinators	Assigned	PHILIPS HEALTHCARE	FCO	—	2026-01-20
WO-01338764	276d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	CSOL Services	—	2026-01-20
WO-01338765	276d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	CSOL Services	—	2026-01-20
WO-01338729	276d	Critical	Field Work	Incomplete	HIGI LLC	Repair/PM	Yes	2026-01-20
WO-01338746	276d	Critical	Material Management	Awaiting Parts	Conviva Care Solutions (Humana)	Virtual Tech - Field Repair	Yes	2026-01-20
WO-01338749	276d	Critical	Coordinators	Ready for Scheduling	GE Healthcare FMI	FCO	—	2026-01-20
WO-01338753	276d	Critical	Coordinators	Scheduled	AGILENT TECHNOLOGIES (VPD-FIELD)	Preventive Maintenance	—	2026-01-20
WO-01338755	276d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	CSOL Services	—	2026-01-20
WO-01338608	276d	Critical	Coordinators	Scheduled	MIDMARK	Repair	Cust	2026-01-20
WO-01338624	276d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	CSOL Services	—	2026-01-20
WO-01338625	276d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	CSOL Services	—	2026-01-20
WO-01338626	276d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	CSOL Services	—	2026-01-20
WO-01338696	276d	Critical	Coordinators	Assigned	GE HEALTHCARE	Repair	—	2026-01-20
WO-01338697	276d	Critical	Coordinators	Ready for Scheduling	MIDMARK	Cross-Training	—	2026-01-20
WO-01338701	276d	Critical	Coordinators	Ready for Scheduling	MIDMARK	Cross-Training	—	2026-01-20
WO-01338703	276d	Critical	Coordinators	Ready for Scheduling	MIDMARK	Cross-Training	—	2026-01-20
WO-01338705	276d	Critical	Coordinators	Ready for Scheduling	MIDMARK	Cross-Training	—	2026-01-20
WO-01338707	276d	Critical	Billing	Billing Review	HIGI LLC	Repair	Yes	2026-01-20
WO-01338564	276d	Critical	Coordinators	Scheduled	PHILIPS HEALTHCARE	Preventive Maintenance	—	2026-01-20
WO-01338583	276d	Critical	Material Management	Awaiting Parts	Conviva Care Solutions (Humana)	Virtual Tech - Field Repair	Yes	2026-01-20

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P50 (10d)

P75 (26d)

P90 (53d)

Normal

Elevated

High

Critical