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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
242d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 265d 368d 962d
4,806 0 0 0
Holding 3,712 279d 336d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 563d
2,762 0 0 0
Billing 401 227d 249d 698d
401 0 0 0
Material Management 283 207d 228d 607d
283 0 0 0
Field Work 140 220d 250d 570d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351653 191d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-13
WO-01351654 191d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2026-02-13
WO-01351657 191d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351659 191d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-13
WO-01351660 191d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351666 191d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351668 191d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351679 191d
Critical Field Work Tech On Site MIDMARK Repair — 2026-02-13
WO-01351681 191d
Critical Field Work Tech On Site Cornell Scott - Hill Health Center Conneticut Misc. Inspection — 2026-02-13
WO-01351683 191d
Critical Coordinators Assigned ESCONDIDO FIRE DEPARTMENT Repair Yes 2026-02-13
WO-01351684 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-13
WO-01351685 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-13
WO-01351686 191d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-13
WO-01351687 191d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-13
WO-01351690 191d
Critical Field Work Tech On Site MIDMARK Repair — 2026-02-13
WO-01351699 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-13
WO-01351735 188d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD) Acct. Management — 2026-02-16
WO-01351736 188d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD) Acct. Management — 2026-02-16
WO-01351742 188d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Installation — 2026-02-16
WO-01351743 188d
Critical Coordinators Reschedule Sono Bello Virtual Tech - Field Repair Yes 2026-02-16
WO-01351744 188d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Installation — 2026-02-16
WO-01351745 188d
Critical Billing Billing Review City of San Jose Animal Shelter Part Order Yes 2026-02-16
WO-01351746 188d
Critical Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection — 2026-02-16
WO-01351747 188d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351748 188d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351749 188d
Critical Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection — 2026-02-16
WO-01351750 188d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351751 188d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-16
WO-01351753 188d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351754 188d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-16
WO-01351755 188d
Critical Coordinators Assigned Centurion of Florida Inspection — 2026-02-16
WO-01351756 188d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351757 188d
Critical Coordinators Scheduled Optima Dermatology Repair Yes 2026-02-16
WO-01351758 188d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351759 188d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351760 188d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351761 188d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351762 188d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-02-16
WO-01351763 188d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351764 188d
Critical Coordinators Ready for Scheduling COTTAGE HOSE AMBULANCE CORP Preventive Maintenance — 2026-02-16
WO-01351765 188d
Critical Coordinators Ready for Scheduling COTTAGE HOSE AMBULANCE CORP Preventive Maintenance — 2026-02-16
WO-01351766 188d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351768 188d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-16
WO-01351769 188d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351770 188d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351771 188d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-16
WO-01351772 188d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351773 188d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351774 188d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-16
WO-01351775 188d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical