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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
307d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 330d 432d 1,026d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 267d 284d 627d
2,762 0 0 0
Billing 401 292d 313d 763d
401 0 0 0
Material Management 283 272d 292d 672d
283 0 0 0
Field Work 140 285d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351653 256d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-13
WO-01351654 256d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2026-02-13
WO-01351657 256d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351659 256d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-13
WO-01351660 256d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351666 256d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351668 256d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351679 256d
Critical Field Work Tech On Site MIDMARK Repair — 2026-02-13
WO-01351681 256d
Critical Field Work Tech On Site Cornell Scott - Hill Health Center Conneticut Misc. Inspection — 2026-02-13
WO-01351683 256d
Critical Coordinators Assigned ESCONDIDO FIRE DEPARTMENT Repair Yes 2026-02-13
WO-01351684 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-13
WO-01351685 256d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-13
WO-01351686 256d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-13
WO-01351687 255d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-13
WO-01351690 255d
Critical Field Work Tech On Site MIDMARK Repair — 2026-02-13
WO-01351699 255d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-13
WO-01351735 253d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD) Acct. Management — 2026-02-16
WO-01351736 253d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD) Acct. Management — 2026-02-16
WO-01351742 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Installation — 2026-02-16
WO-01351743 253d
Critical Coordinators Reschedule Sono Bello Virtual Tech - Field Repair Yes 2026-02-16
WO-01351744 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Installation — 2026-02-16
WO-01351745 253d
Critical Billing Billing Review City of San Jose Animal Shelter Part Order Yes 2026-02-16
WO-01351746 253d
Critical Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection — 2026-02-16
WO-01351747 253d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351748 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351749 253d
Critical Coordinators Assigned PLANNED PARENTHOOD OF NORTH COUNTRY Inspection — 2026-02-16
WO-01351750 253d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351751 253d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-16
WO-01351753 253d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351754 253d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-16
WO-01351755 253d
Critical Coordinators Assigned Centurion of Florida Inspection — 2026-02-16
WO-01351756 253d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351757 253d
Critical Coordinators Scheduled Optima Dermatology Repair Yes 2026-02-16
WO-01351758 253d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351759 253d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351760 253d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351761 253d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351762 253d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-02-16
WO-01351763 253d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351764 253d
Critical Coordinators Ready for Scheduling COTTAGE HOSE AMBULANCE CORP Preventive Maintenance — 2026-02-16
WO-01351765 253d
Critical Coordinators Ready for Scheduling COTTAGE HOSE AMBULANCE CORP Preventive Maintenance — 2026-02-16
WO-01351766 253d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-16
WO-01351768 253d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-16
WO-01351769 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351770 253d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351771 253d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-16
WO-01351772 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351773 253d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351774 253d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-16
WO-01351775 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical