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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01339028 100 207d 20d 207d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339037 100 184d 20d 207d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01339040 100 184d 20d 207d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01339054 100 207d 20d 207d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Guarantee Clinical Education PSM —
WO-01339058 100 192d 10d 207d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01339059 100 207d 20d 207d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01339189 100 179d 14d 207d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Schedule Cust
WO-01339191 100 206d 20d 207d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339205 100 179d 5d 206d Needs Action Coordinators Reschedule CenterWell (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Weather Yes
WO-01339211 100 195d 20d 206d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01339213 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339214 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339215 100 179d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339218 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339220 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339221 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339222 100 195d 13d 206d Needs Action Coordinators Scheduled US Digestive Health-Hillmont GI-Colmar Division Inspection Healthcare Provider PSM —
WO-01339252 100 181d 3d 206d Needs Action Coordinators Scheduled JFS Northpoint Health Center Inspection Healthcare Provider PSM —
WO-01339253 100 206d 19d 206d Needs Action Coordinators Assigned LIVERPOOL TOWNSHIP VALLEY CITY FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01339255 100 206d 20d 206d Needs Action Coordinators Assigned OAKWOOD VILLAGE FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01339256 100 206d 20d 206d Needs Action Coordinators Scheduled Assurance Health System, LLC Inspection Healthcare Provider PSM —
WO-01339259 100 202d 18d 206d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01339260 100 201d 17d 206d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM Weather —
WO-01339261 100 202d 17d 206d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01339263 100 195d 13d 206d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM Weather —
WO-01339267 100 187d 18d 206d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01339275 100 180d 2d 206d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —
WO-01339283 100 202d 20d 206d Needs Action Coordinators Assigned HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01339284 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339285 100 206d 20d 206d Needs Action Coordinators Ready for Scheduling VillageMD Inspection Healthcare Provider PSM —
WO-01339286 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339287 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339290 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339292 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339294 100 180d 2d 206d Needs Action Coordinators Assigned FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01339299 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339300 100 192d 18d 206d Needs Action Coordinators Scheduled HIGI LLC Cross-Training Kiosk PC Parts Wrong —
WO-01339304 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339306 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339309 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339311 100 179d 1d 206d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01339313 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339315 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339316 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339317 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339318 100 179d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339319 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339320 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339321 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01339322 100 185d 5d 206d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d