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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01339527 100 179d 4d 205d Needs Action Coordinators Reschedule Homeward Bound Veterinary Virtual Tech - Field Repair Animal Health P3 Yes
WO-01339530 100 188d 8d 205d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01339533 100 205d 19d 205d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01339535 100 205d 19d 205d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01339558 100 179d 6d 205d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01339561 100 179d 7d 205d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01339569 100 193d 18d 205d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01339604 100 179d 0d 205d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01339622 100 201d 17d 205d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339624 100 200d 17d 205d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339647 100 201d 18d 205d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339667 100 201d 16d 204d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339672 100 187d 8d 203d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339673 100 203d 18d 203d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339674 100 199d 14d 203d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339675 100 200d 16d 203d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339682 100 198d 16d 203d Needs Action Coordinators Reschedule Sono Bello SWAPOUT Healthcare Provider PC Yes
WO-01339685 100 181d 3d 203d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01339687 100 179d 16d 203d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Cust
WO-01339689 100 182d 10d 203d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01339690 100 191d 12d 203d Needs Action Coordinators Ready for Scheduling BARRE TOWN EMS Parts Sale EMS P7 Yes
WO-01339702 100 191d 18d 202d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01339705 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01339714 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling SYRACUSE ORTHOPEDIC SPECIALIST Inspection Healthcare Provider PSM —
WO-01339715 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling Preferred Vascular Group Inspection Healthcare Provider PSM —
WO-01339718 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01339719 100 200d 15d 202d Needs Action Coordinators Scheduled Vitalant Inspection Healthcare Provider PSM —
WO-01339722 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01339723 100 180d 2d 202d Needs Action Coordinators Assigned Sport Ortho Urgent Care Inspection Healthcare Provider PSM —
WO-01339726 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling Wellpath LLC Inspection Healthcare Provider PSM —
WO-01339727 100 200d 15d 202d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339730 100 200d 15d 202d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339731 100 200d 15d 202d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339733 100 187d 6d 202d Needs Action Coordinators Scheduled ASSOCIATES FOR WOMENS MEDICINE Inspection Healthcare Provider PSM —
WO-01339736 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling Central Jersey Medical Center Inspection Healthcare Provider PSM —
WO-01339738 100 186d 13d 202d Needs Action Coordinators Scheduled CareATC Inspection Healthcare Provider PSM —
WO-01339739 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339744 100 181d 17d 202d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01339745 100 192d 14d 202d Needs Action Coordinators Reschedule Conviva Care Solutions (Humana) Depot - Rental Healthcare Provider PSM Parts Wrong Yes
WO-01339747 100 187d 8d 202d Needs Action Coordinators Scheduled Oak Street Health Inspection Healthcare Provider PSM —
WO-01339748 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling NaphCare Inspection Healthcare Provider PSM —
WO-01339749 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling NaphCare Inspection Healthcare Provider PSM —
WO-01339754 100 200d 16d 202d Needs Action Coordinators Scheduled Sono Bello Inspection Healthcare Provider PSM —
WO-01339756 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01339759 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01339760 100 200d 16d 202d Needs Action Coordinators Scheduled Arches Medical Partners LLC Inspection Healthcare Provider PSM —
WO-01339761 100 180d 2d 202d Needs Action Coordinators Assigned The Cigna Group Inspection Healthcare Provider PSM —
WO-01339763 100 180d 2d 202d Needs Action Coordinators Assigned Engage Health Inspection Healthcare Provider PSM —
WO-01339764 100 202d 17d 202d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339767 100 202d 18d 202d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d