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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01338697 100 199d 22d 208d Needs Action Coordinators Ready for Scheduling MIDMARK Cross-Training Healthcare Provider PC —
WO-01338701 100 199d 22d 208d Needs Action Coordinators Ready for Scheduling MIDMARK Cross-Training Healthcare Provider PC —
WO-01338703 100 199d 22d 208d Needs Action Coordinators Ready for Scheduling MIDMARK Cross-Training Healthcare Provider PC —
WO-01338705 100 199d 22d 208d Needs Action Coordinators Ready for Scheduling MIDMARK Cross-Training Healthcare Provider PC —
WO-01338749 100 179d 21d 208d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01338753 100 201d 16d 208d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Lab/Power PSM —
WO-01338755 100 187d 21d 208d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338758 100 194d 21d 208d Needs Action Coordinators Assigned PHILIPS HEALTHCARE FCO FCO PC —
WO-01338764 100 205d 19d 208d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338765 100 202d 18d 208d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338868 100 207d 21d 207d Needs Action Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01338869 100 207d 21d 207d Needs Action Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01338870 100 207d 21d 207d Needs Action Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01338871 100 207d 21d 207d Needs Action Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01338872 100 207d 21d 207d Needs Action Coordinators Ready for Scheduling Milford Regional Physician Group Calibration Healthcare Provider PSM —
WO-01338873 100 207d 21d 207d Needs Action Coordinators Assigned CUYAHOGA FALLS FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01338874 100 207d 21d 207d Needs Action Coordinators Assigned TWINSBURG FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01338875 100 181d 2d 207d Needs Action Coordinators Assigned Oak Street Health Inspection Healthcare Provider PSM —
WO-01338876 100 181d 2d 207d Needs Action Coordinators Assigned Oak Street Health Inspection Healthcare Provider PSM —
WO-01338879 100 179d 1d 207d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338880 100 207d 21d 207d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01338881 100 207d 21d 207d Needs Action Coordinators Ready for Scheduling YesCare Inspection Healthcare Provider PSM —
WO-01338882 100 207d 21d 207d Needs Action Coordinators Ready for Scheduling HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01338884 100 180d 2d 207d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —
WO-01338885 100 193d 10d 207d Needs Action Coordinators Scheduled ARTHRITUS HEALTH ASSOCIATES Inspection Healthcare Provider PSM —
WO-01338887 100 192d 10d 207d Needs Action Coordinators Scheduled DERMATOLOGY CONSULTANTS Inspection Healthcare Provider PSM —
WO-01338888 100 179d 1d 207d Needs Action Coordinators Scheduled Kiski Valley Animal Clinic Asset Tagging Animal Health PSM —
WO-01338889 100 180d 2d 207d Needs Action Coordinators Assigned FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01338898 100 207d 21d 207d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338908 100 180d 14d 207d Needs Action Coordinators Scheduled SIX FLAGS ST. LOUIS Preventive Maintenance EMS PSM —
WO-01338915 100 180d 2d 207d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Lab/Power PSM —
WO-01338918 100 181d 3d 207d Needs Action Coordinators Scheduled AMHERST MEDICAL ASSOCIATES Inspection Healthcare Provider PSM —
WO-01338920 100 200d 18d 207d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338924 100 180d 2d 207d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Lab/Power PSM —
WO-01338936 100 185d 4d 207d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01338947 100 182d 14d 207d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01338951 100 189d 20d 207d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01338952 100 207d 20d 207d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01338954 100 184d 21d 207d Needs Action Coordinators Scheduled GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01338965 100 207d 21d 207d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338966 100 207d 21d 207d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338967 100 207d 21d 207d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01338977 100 185d 23d 207d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01338980 100 207d 21d 207d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01338983 100 187d 10d 207d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338984 100 179d 1d 207d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338985 100 192d 10d 207d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338986 100 188d 8d 207d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01339017 100 207d 21d 207d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339021 100 179d 0d 207d Needs Action Coordinators Ready for Scheduling HIGI LLC Repair/PM Kiosk P4 Parts Backorder Yes

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d