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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Materials (Parts / Procurement) — Show all teams

Attention Queue

Showing 283 of 12,104 open WOs · team: Materials
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01350675 100 179d 6d 186d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01350776 100 178d 7d 185d Needs Action Materials Awaiting Parts HCA Urgent Care Repair Healthcare Provider P3 Yes
WO-01350777 100 178d 7d 185d Needs Action Materials Awaiting Parts HCA Urgent Care Repair Healthcare Provider P3 Yes
WO-01350848 100 177d 6d 185d Needs Action Materials Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01350850 100 177d 6d 185d Needs Action Materials Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01350873 100 178d 7d 185d Needs Action Materials Awaiting Parts Morgan Funeral Home Repair EMS P7 Yes
WO-01350887 100 177d 6d 185d Needs Action Materials Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01351003 100 177d 2d 184d Needs Action Materials Awaiting Parts Advanced Dermatology Associates, LTD Repair Healthcare Provider P3 Yes
WO-01351021 100 177d 2d 184d Needs Action Materials Awaiting Parts MIDMARK Repair Healthcare Provider P4 Cust
WO-01351033 100 177d 6d 184d Needs Action Materials Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Animal Health PC Yes
WO-01351058 100 179d 6d 184d Needs Action Materials Awaiting Parts HCA Urgent Care Repair Healthcare Provider P3 Customer Schedule Yes
WO-01351070 100 177d 6d 184d Needs Action Materials Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01351073 100 181d 4d 184d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351084 100 178d 2d 184d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351092 100 177d 6d 184d Needs Action Materials Awaiting Parts VillageMD Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01351093 100 178d 6d 184d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351099 100 178d 2d 184d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Parts Wrong Yes
WO-01351112 100 177d 6d 184d Needs Action Materials Awaiting Parts THE DODGE COMPANY Part Order EMS PSM Yes
WO-01351134 100 178d 2d 184d Needs Action Materials Awaiting Parts Mann Eye Institute -Sugarland Preventive Maintenance Healthcare Provider PSM Yes
WO-01351147 100 179d 6d 184d Needs Action Materials Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Animal Health PC Yes
WO-01351166 100 178d 2d 184d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351267 100 179d 5d 183d Needs Action Materials Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01351272 100 181d 4d 183d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351274 100 183d 5d 183d Needs Action Materials Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Healthcare Provider P3 Yes
WO-01351346 100 177d 1d 183d Needs Action Materials Awaiting Parts HIGI LLC Repair Kiosk P4 Parts Wrong Yes
WO-01351356 100 177d 3d 183d Needs Action Materials Awaiting Parts Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Parts Shipping Yes
WO-01351402 100 182d 4d 183d Needs Action Materials Awaiting Parts - Customer MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01351411 100 177d 2d 183d Needs Action Materials Awaiting Parts HIGI LLC Repair Kiosk P4 Yes
WO-01351443 100 182d 4d 183d Needs Action Materials Awaiting Parts Oak Street Health Virtual Tech - Depot Healthcare Provider P3 Yes
WO-01351503 100 178d 4d 182d Needs Action Materials Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Healthcare Provider P3 Parts Wrong Yes
WO-01351509 100 182d 4d 182d Needs Action Materials Awaiting Parts UTMB-CMC MEDICAL WAREHOUSE Parts Sale EMS PSM Yes
WO-01351513 100 182d 4d 182d Needs Action Materials Awaiting Parts A D Porter & Sons Funeral Home Preventive Maintenance EMS PSM Vendor Yes
WO-01351519 100 177d 3d 182d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351528 100 178d 2d 182d Needs Action Materials Awaiting Parts Nature Coast Cruisers LLC Part Order EMS P7 Yes
WO-01351537 100 177d 2d 182d Needs Action Materials Awaiting Parts Cornell Scott - Hill Health Center Conneticut Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01351559 100 178d 3d 182d Needs Action Materials Awaiting Parts Bellefaire JCB Health Clinic Parts Sale Healthcare Provider PSM Yes
WO-01351565 100 177d 3d 182d Needs Action Materials Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01351578 100 177d 1d 182d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351618 100 181d 4d 182d Needs Action Materials Awaiting Parts FAYETTE COUNTY EMS Repair EMS P7 Yes
WO-01351627 100 179d 4d 182d Needs Action Materials Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01351641 100 181d 4d 182d Needs Action Materials Awaiting Parts THE DODGE COMPANY Part Order EMS PSM Vendor Yes
WO-01351646 100 181d 4d 182d Needs Action Materials Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01351651 100 182d 4d 182d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351654 100 181d 4d 182d Needs Action Materials Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM Lab/Power PSM —
WO-01351751 100 179d 3d 179d Needs Action Materials Awaiting Parts Oak Street Health Virtual Tech - Depot Healthcare Provider PC Yes
WO-01351836 100 179d 3d 179d Needs Action Materials Awaiting Parts EDGINGTON FUNERAL HOMES Repair EMS P7 Yes
WO-01351846 100 178d 3d 179d Needs Action Materials Awaiting Parts COVETRUS Repair Animal Health P3 Weather Yes
WO-01351861 100 177d 2d 179d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01351865 100 178d 3d 179d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01352254 100 178d 2d 178d Needs Action Materials Awaiting Parts FOSTER EMS Repair EMS P7 Yes

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 345d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d