Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
307d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 330d 433d 1,027d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 267d 284d 628d
2,762 0 0 0
Billing 401 292d 313d 763d
401 0 0 0
Material Management 283 272d 292d 672d
283 0 0 0
Field Work 140 285d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352392 252d
Critical Coordinators Scheduled HIGI LLC Repair — 2026-02-17
WO-01352394 252d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352396 252d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352397 252d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352398 252d
Critical Material Management Awaiting Parts HIGI LLC Installation Yes 2026-02-17
WO-01352400 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352405 252d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352407 252d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352408 252d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352409 252d
Critical Coordinators Scheduled PRINCE EDWARD VOLUNTEER RESCUE SQUAD, INC. Repair — 2026-02-17
WO-01352410 252d
Critical Coordinators Assigned Crossover Health Management Services Virtual Tech - Field Repair — 2026-02-17
WO-01352411 252d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352414 252d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352415 252d
Critical Field Work Incomplete MAIMONIDES MEDICAL CENTER - AMBULANCE Repair — 2026-02-17
WO-01352416 252d
Critical Coordinators Assigned HIGI LLC Repair Yes 2026-02-17
WO-01352417 252d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352418 252d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352419 252d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352420 252d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-17
WO-01352421 252d
Critical Coordinators Reschedule Community Access Network CHC - Virginia Depot Yes 2026-02-17
WO-01352422 252d
Critical Coordinators Ready for Scheduling Holland Supply Inc. Parts Sale Yes 2026-02-17
WO-01352423 252d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352424 252d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-17
WO-01352425 252d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352426 252d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352427 252d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352428 252d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352429 252d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352430 252d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-02-17
WO-01352431 252d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352432 252d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352433 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352434 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352435 252d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352436 252d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352437 252d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-17
WO-01352438 252d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair — 2026-02-17
WO-01352439 252d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352440 252d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352442 252d
Critical Coordinators Scheduled Direct Fairways Cross-Training — 2026-02-17
WO-01352444 252d
Critical Coordinators Scheduled Direct Fairways Cross-Training — 2026-02-17
WO-01352445 252d
Critical Coordinators Assigned Direct Fairways Cross-Training — 2026-02-17
WO-01352446 252d
Critical Coordinators Ready for Scheduling Direct Fairways Cross-Training — 2026-02-17
WO-01352448 252d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352449 252d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2026-02-17
WO-01352450 252d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352466 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352484 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352485 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352488 251d
Critical Coordinators Assigned STOW FIRE DEPARTMENT Repair Yes 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical