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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01339525 100 269d 18d 273d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339527 100 247d 4d 273d Needs Action Coordinators Reschedule Homeward Bound Veterinary Virtual Tech - Field Repair Animal Health P3 Yes
WO-01339530 100 256d 8d 273d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01339533 100 273d 19d 273d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01339535 100 273d 19d 273d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01339558 100 247d 6d 273d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01339561 100 247d 7d 273d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01339569 100 261d 18d 273d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01339604 100 247d 0d 273d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01339622 100 269d 17d 273d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339624 100 268d 17d 273d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339647 100 269d 18d 273d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339667 100 269d 16d 272d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339672 100 255d 8d 271d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339673 100 271d 18d 271d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339674 100 267d 14d 271d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339675 100 268d 16d 271d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339682 100 266d 16d 270d Needs Action Coordinators Reschedule Sono Bello SWAPOUT Healthcare Provider PC Yes
WO-01339685 100 249d 3d 270d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01339687 100 247d 16d 270d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Cust
WO-01339689 100 249d 10d 270d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01339690 100 259d 12d 270d Needs Action Coordinators Ready for Scheduling BARRE TOWN EMS Parts Sale EMS P7 Yes
WO-01339702 100 259d 18d 270d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01339705 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01339714 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling SYRACUSE ORTHOPEDIC SPECIALIST Inspection Healthcare Provider PSM —
WO-01339715 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling Preferred Vascular Group Inspection Healthcare Provider PSM —
WO-01339718 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01339719 100 268d 15d 270d Needs Action Coordinators Scheduled Vitalant Inspection Healthcare Provider PSM —
WO-01339722 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01339723 100 248d 2d 270d Needs Action Coordinators Assigned Sport Ortho Urgent Care Inspection Healthcare Provider PSM —
WO-01339726 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling Wellpath LLC Inspection Healthcare Provider PSM —
WO-01339727 100 268d 15d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339730 100 268d 15d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339731 100 268d 15d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339733 100 254d 6d 270d Needs Action Coordinators Scheduled ASSOCIATES FOR WOMENS MEDICINE Inspection Healthcare Provider PSM —
WO-01339736 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling Central Jersey Medical Center Inspection Healthcare Provider PSM —
WO-01339738 100 254d 13d 270d Needs Action Coordinators Scheduled CareATC Inspection Healthcare Provider PSM —
WO-01339739 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01339744 100 249d 17d 270d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01339745 100 260d 14d 270d Needs Action Coordinators Reschedule Conviva Care Solutions (Humana) Depot - Rental Healthcare Provider PSM Parts Wrong Yes
WO-01339747 100 255d 8d 270d Needs Action Coordinators Scheduled Oak Street Health Inspection Healthcare Provider PSM —
WO-01339748 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling NaphCare Inspection Healthcare Provider PSM —
WO-01339749 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling NaphCare Inspection Healthcare Provider PSM —
WO-01339754 100 268d 16d 270d Needs Action Coordinators Scheduled Sono Bello Inspection Healthcare Provider PSM —
WO-01339756 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01339759 100 270d 18d 270d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01339760 100 268d 16d 270d Needs Action Coordinators Scheduled Arches Medical Partners LLC Inspection Healthcare Provider PSM —
WO-01339761 100 248d 2d 270d Needs Action Coordinators Assigned The Cigna Group Inspection Healthcare Provider PSM —
WO-01339763 100 248d 2d 270d Needs Action Coordinators Assigned Engage Health Inspection Healthcare Provider PSM —
WO-01339764 100 270d 17d 270d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 273d