Proximity scheduling efficiency — actual vs closest eligible technician
| WO # | Customer / Site | City/State | Vertical | Actual Tech | Actual Dist | Closest Eligible | Closest Dist | Δ Distance ▴ | Ratio | Coordinator | Reason | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WO-01349627 | Jersey City, NJ | EMS | Curtis Allen | 9.2 mi | Curtis Allen | 9.2 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01350851 | Jersey City, NJ | EMS | Curtis Allen | 9.2 mi | Curtis Allen | 9.2 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01351273 | EAST SYRACUSE, NY | Healthcare Provider | Darek Kirkpatrick | 2.7 mi | Darek Kirkpatrick | 2.7 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01341319 | Dighton, MA | EMS | Paul Bonang Jr | 17.5 mi | Paul Bonang Jr | 17.5 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01350974 | Manchester, CT | Kiosk | Luis Torres | 20.1 mi | Luis Torres | 20.1 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01349734 | Trumbull, CT | Healthcare Provider | Luis Torres | 27.2 mi | Luis Torres | 27.2 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01330401 | Cromwell, CT | Kiosk | Luis Torres | 8.3 mi | Luis Torres | 8.3 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01330284 | East Hampton, CT | Kiosk | Luis Torres | 16.0 mi | Luis Torres | 16.0 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01334212 | HIGGANUM, CT | Kiosk | Luis Torres | 13.2 mi | Luis Torres | 13.2 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01341017 | Warwick, RI | Healthcare Provider | Paul Bonang Jr | 2.9 mi | Paul Bonang Jr | 2.9 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01341018 | Warwick, RI | Healthcare Provider | Paul Bonang Jr | 2.9 mi | Paul Bonang Jr | 2.9 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01351626 | Hope Valley, RI | EMS | Paul Bonang Jr | 19.6 mi | Paul Bonang Jr | 19.6 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01332145 | Middletown, CT | Kiosk | Luis Torres | 8.9 mi | Luis Torres | 8.9 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01351266 | Basking Ridge, NJ | EMS | Curtis Allen | 19.0 mi | Curtis Allen | 19.0 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01351265 | Princeton, NJ | EMS | Curtis Allen | 36.5 mi | Curtis Allen | 36.5 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01349699 | North Providence, RI | EMS | Paul Bonang Jr | 11.6 mi | Paul Bonang Jr | 11.6 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01352357 | PALATINE BRIDGE, NY | Healthcare Provider | Bernard Thompson | 45.8 mi | Bernard Thompson | 45.8 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01351452 | Clarence, NY | Healthcare Provider | Erwin Forster | 58.2 mi | Erwin Forster | 58.2 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01340861 | Little Neck, NY | Healthcare Provider | David Trost | 7.6 mi | David Trost | 7.6 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01351549 | Glastonbury, CT | Healthcare Provider | Luis Torres | 17.2 mi | Luis Torres | 17.2 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01339021 | Glastonbury, CT | Kiosk | Luis Torres | 16.2 mi | Luis Torres | 16.2 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01334122 | GLASTONBURY, CT | Kiosk | Luis Torres | 16.8 mi | Luis Torres | 16.8 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01340797 | CLINTON, NY | Healthcare Provider | Bernard Thompson | 22.4 mi | Bernard Thompson | 22.4 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01350242 | Buffalo, NY | Training/Other | Hector Castaneda | 0.0 mi | Hector Castaneda | 0.0 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01330413 | Cromwell, CT | Kiosk | Luis Torres | 8.4 mi | Luis Torres | 8.4 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01349227 | Palmyra, ME | Healthcare Provider | David Cavaco | 234.2 mi | David Cavaco | 234.2 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01351228 | Parsippany, NJ | Kiosk | Curtis Allen | 13.0 mi | Curtis Allen | 13.0 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01316580 | New City, NY | EMS | Darrell Hope | 19.4 mi | Darrell Hope | 19.4 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01338947 | Rochester, NY | Healthcare Provider | Erwin Forster | 7.9 mi | Erwin Forster | 7.9 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01351429 | Rochester, NY | Healthcare Provider | Erwin Forster | 15.5 mi | Erwin Forster | 15.5 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01352195 | Baldwinsville, NY | Healthcare Provider | Darek Kirkpatrick | 15.2 mi | Darek Kirkpatrick | 15.2 mi | 0.0 mi | 1x | Kourtney Smith | — | ||
| WO-01350929 | Brooklyn, NY | Kiosk | David Trost | 12.9 mi | Mohamed Shareed | 12.8 mi | 0.1 mi | 1.01x | Kourtney Smith | — | ||
| WO-01353132 | Bronx, NY | Healthcare Provider | Mohamed Shareed | 2.4 mi | Jamese Lamb | 2.2 mi | 0.2 mi | 1.09x | Kourtney Smith | — | ||
| WO-01334516 | Brooklyn,, NY | Healthcare Provider | David Trost | 12.0 mi | Mohamed Shareed | 11.1 mi | 0.8 mi | 1.07x | Kourtney Smith | — | ||
| WO-01350992 | Lake Grove, NY | Healthcare Provider | Darrell Hope | 37.1 mi | David Trost | 34.9 mi | 2.2 mi | 1.06x | Kourtney Smith | — | ||
| WO-01351240 | BRONX, NY | Healthcare Provider | Mohamed Shareed | 3.8 mi | Jamese Lamb | 0.8 mi | 3.0 mi | 4.55x | Kourtney Smith | — | ||
| WO-01351244 | BRONX, NY | Healthcare Provider | Mohamed Shareed | 3.8 mi | Jamese Lamb | 0.8 mi | 3.0 mi | 4.55x | Kourtney Smith | — | ||
| WO-01351628 | Englewood, NJ | Healthcare Provider | Darrell Hope | 8.1 mi | Edward Arias | 2.9 mi | 5.2 mi | 2.76x | Kourtney Smith | — | ||
| WO-01352465 | Wakefield, MA | Healthcare Provider | Paul Bonang Jr | 60.3 mi | David Cavaco | 54.8 mi | 5.5 mi | 1.1x | Kourtney Smith | — | ||
| WO-01350600 | New York, NY | Healthcare Provider | Darrell Hope | 17.2 mi | Curtis Allen | 11.6 mi | 5.6 mi | 1.49x | Kourtney Smith | — | ||
| WO-01352705 | Jersey City, NJ | Healthcare Provider | David Trost | 17.0 mi | Curtis Allen | 9.8 mi | 7.3 mi | 1.74x | Kourtney Smith | — | ||
| WO-01313835 | BRONX, NY | Healthcare Provider | Edward Arias | 8.3 mi | Jamese Lamb | 0.8 mi | 7.5 mi | 10x | Kourtney Smith | — | ||
| WO-01351690 | Braintree, MA | Healthcare Provider | Paul Bonang Jr | 41.1 mi | David Cavaco | 33.4 mi | 7.7 mi | 1.23x | Kourtney Smith | — | ||
| WO-01351165 | Providence, RI | Healthcare Provider | David Cavaco | 13.5 mi | Minh Huynh | 5.6 mi | 7.8 mi | 2.39x | Kourtney Smith | — | ||
| WO-01350418 | Jersey City, NJ | Healthcare Provider | Darrell Hope | 17.1 mi | Curtis Allen | 8.8 mi | 8.3 mi | 1.94x | Kourtney Smith | — | ||
| WO-01352390 | Plymouth, MA | Healthcare Provider | Nick O'Neill | 27.0 mi | Kailen Heath | 18.4 mi | 8.6 mi | 1.47x | Kourtney Smith | — | ||
| WO-01349236 | Langhorne, PA | Bed Services | Pete Ramos | 34.5 mi | Chris Galasso | 25.6 mi | 8.9 mi | 1.35x | Kourtney Smith | — | ||
| WO-01337959 | Langhorne, PA | Bed Services | Pete Ramos | 34.5 mi | Chris Galasso | 25.6 mi | 8.9 mi | 1.35x | Kourtney Smith | — | ||
| WO-01314826 | New York City, NY | Healthcare Provider | Edward Arias | 12.6 mi | Carlos Puebla | 3.5 mi | 9.1 mi | 3.59x | Kourtney Smith | — | ||
| WO-01327727 | Brooklyn, NY | Healthcare Provider | Pete Ramos | 24.0 mi | Curtis Allen | 14.4 mi | 9.6 mi | 1.67x | Kourtney Smith | — | ||
| WO-01315559 | Lake Grove, NY | Healthcare Provider | Edward Arias | 44.9 mi | Israel Martell | 34.7 mi | 10.2 mi | 1.3x | Kourtney Smith | — | ||
| WO-01340275 | Toms River, NJ | EMS | Curtis Allen | 56.4 mi | Chris Galasso | 45.5 mi | 11.0 mi | 1.24x | Kourtney Smith | — | ||
| WO-01350163 | Commack, NY | Healthcare Provider | Edward Arias | 36.8 mi | Israel Martell | 25.5 mi | 11.3 mi | 1.44x | Kourtney Smith | — | ||
| WO-01339557 | Fall River,, MA | Healthcare Provider | Paul Bonang Jr | 14.5 mi | David Cavaco | 1.5 mi | 13.0 mi | 9.86x | Kourtney Smith | — | ||
| WO-01349874 | Milltown, NJ | EMS | David Trost | 39.5 mi | Curtis Allen | 25.9 mi | 13.6 mi | 1.52x | Kourtney Smith | — | ||
| WO-01349954 | Moonachie, NJ | Healthcare Provider | David Trost | 21.4 mi | Edward Arias | 7.3 mi | 14.1 mi | 2.92x | Kourtney Smith | — | ||
| WO-01351842 | Moonachie, NJ | Healthcare Provider | David Trost | 21.4 mi | Edward Arias | 7.3 mi | 14.1 mi | 2.92x | Kourtney Smith | — | ||
| WO-01349760 | Staten Island, NY | Healthcare Provider | David Trost | 19.0 mi | Fady Khouzam | 4.7 mi | 14.3 mi | 4.03x | Kourtney Smith | — | ||
| WO-01349758 | Staten Island, NY | Healthcare Provider | David Trost | 19.0 mi | Fady Khouzam | 4.7 mi | 14.3 mi | 4.03x | Kourtney Smith | — | ||
| WO-01305458 | Camillus, NY | Healthcare Provider | Taylor Duda | 19.8 mi | Jim Bogett | 4.2 mi | 15.6 mi | 4.69x | Kourtney Smith | — | ||
| WO-01340287 | Rahway, NJ | EMS | David Trost | 29.5 mi | Curtis Allen | 12.6 mi | 16.9 mi | 2.34x | Kourtney Smith | — | ||
| WO-01350651 | New Preston Marble Dale, CT | Healthcare Provider | Luis Torres | 29.9 mi | Shawn Rogers | 9.6 mi | 20.4 mi | 3.12x | Kourtney Smith | — | ||
| WO-01350654 | New Preston Marble Dale, CT | Healthcare Provider | Luis Torres | 29.9 mi | Shawn Rogers | 9.6 mi | 20.4 mi | 3.12x | Kourtney Smith | — | ||
| WO-01350868 | Plattsburgh, NY | Animal Health | Darek Kirkpatrick | 171.0 mi | Kathy Cole | 149.9 mi | 21.1 mi | 1.14x | Kourtney Smith | — | ||
| WO-01351466 | South Easton, MA | Healthcare Provider | Paul Bonang Jr | 30.2 mi | Kailen Heath | 5.5 mi | 24.7 mi | 5.48x | Kourtney Smith | — | ||
| WO-01350148 | Philadelphia, PA | Bed Services | Pete Ramos | 44.3 mi | Chris Galasso | 16.3 mi | 28.0 mi | 2.72x | Kourtney Smith | — | ||
| WO-01350149 | Philadelphia, PA | Bed Services | Pete Ramos | 44.3 mi | Chris Galasso | 16.3 mi | 28.0 mi | 2.72x | Kourtney Smith | — | ||
| WO-01328345 | Needham, MA | Healthcare Provider | David Cavaco | 39.4 mi | Kaylee Tran | 7.9 mi | 31.5 mi | 5x | Kourtney Smith | — | ||
| WO-01349754 | BAYSIDE, NY | Healthcare Provider | Pete Ramos | 39.4 mi | Mohamed Shareed | 7.4 mi | 32.0 mi | 5.3x | Kourtney Smith | — | ||
| WO-01349710 | Newburgh, NY | Healthcare Provider | Luis Torres | 63.0 mi | Shawn Rogers | 27.0 mi | 36.1 mi | 2.34x | Kourtney Smith | — | ||
| WO-01339918 | East Syracuse, NY | Healthcare Provider | Bernard Thompson | 41.6 mi | Darek Kirkpatrick | 3.6 mi | 38.0 mi | 11.47x | Kourtney Smith | — | ||
| WO-01351222 | Philadelphia, PA | Bed Services | Pete Ramos | 50.3 mi | Chris Galasso | 11.9 mi | 38.4 mi | 4.22x | Kourtney Smith | — | ||
| WO-01351236 | Philadelphia, PA | Bed Services | Pete Ramos | 50.3 mi | Chris Galasso | 11.9 mi | 38.4 mi | 4.22x | Kourtney Smith | — | ||
| WO-01351235 | Philadelphia, PA | Bed Services | Pete Ramos | 50.3 mi | Chris Galasso | 11.9 mi | 38.4 mi | 4.22x | Kourtney Smith | — | ||
| WO-01349748 | Philadelphia, PA | Bed Services | Pete Ramos | 50.3 mi | Chris Galasso | 11.9 mi | 38.4 mi | 4.22x | Kourtney Smith | — | ||
| WO-01338316 | Philadelphia, PA | Bed Services | Pete Ramos | 50.3 mi | Chris Galasso | 11.9 mi | 38.4 mi | 4.22x | Kourtney Smith | — | ||
| WO-01351220 | Philadelphia, PA | Bed Services | Pete Ramos | 50.3 mi | Chris Galasso | 11.9 mi | 38.4 mi | 4.22x | Kourtney Smith | — | ||
| WO-01338306 | Philadelphia, PA | Bed Services | Pete Ramos | 50.3 mi | Chris Galasso | 11.9 mi | 38.4 mi | 4.22x | Kourtney Smith | — | ||
| WO-01338305 | Philadelphia, PA | Bed Services | Pete Ramos | 50.3 mi | Chris Galasso | 11.9 mi | 38.4 mi | 4.22x | Kourtney Smith | — | ||
| WO-01351617 | New Haven, CT | Healthcare Provider | Mohamed Shareed | 57.1 mi | Luis Torres | 17.8 mi | 39.3 mi | 3.21x | Kourtney Smith | — | ||
| WO-01318607 | Norwood, MA | Healthcare Provider | Nick O'Neill | 41.3 mi | Adrienne Taggart | 1.6 mi | 39.8 mi | 26.63x | Kourtney Smith | — | ||
| WO-01352564 | New Haven, CT | Healthcare Provider | Mohamed Shareed | 57.4 mi | Luis Torres | 17.5 mi | 39.9 mi | 3.28x | Kourtney Smith | — | ||
| WO-01350299 | New Haven, CT | Healthcare Provider | Mohamed Shareed | 57.7 mi | Luis Torres | 17.7 mi | 40.0 mi | 3.26x | Kourtney Smith | — | ||
| WO-01350300 | New Haven, CT | Healthcare Provider | Mohamed Shareed | 57.7 mi | Luis Torres | 17.7 mi | 40.0 mi | 3.26x | Kourtney Smith | — | ||
| WO-01351681 | New Haven, CT | Healthcare Provider | Mohamed Shareed | 57.7 mi | Luis Torres | 17.7 mi | 40.0 mi | 3.26x | Kourtney Smith | — | ||
| WO-01328115 | Peabody, MA | Healthcare Provider | David Cavaco | 56.8 mi | Dana Johnson | 12.8 mi | 44.1 mi | 4.45x | Kourtney Smith | — | ||
| WO-01316979 | Peabody, MA | Healthcare Provider | David Cavaco | 56.8 mi | Dana Johnson | 12.8 mi | 44.1 mi | 4.45x | Kourtney Smith | — | ||
| WO-01318588 | Peabody, MA | Healthcare Provider | David Cavaco | 56.8 mi | Dana Johnson | 12.8 mi | 44.1 mi | 4.45x | Kourtney Smith | — | ||
| WO-01310310 | Weston, MA | Healthcare Provider | Nick O'Neill | 55.7 mi | VPD Bench | 7.0 mi | 48.8 mi | 8x | Kourtney Smith | — | ||
| WO-01328099 | Boston, MA | Healthcare Provider | Nick O'Neill | 51.8 mi | Kaylee Tran | 2.7 mi | 49.1 mi | 18.97x | Kourtney Smith | — | ||
| WO-01350298 | Valley Cottage, NY | Healthcare Provider | Luis Torres | 65.1 mi | Edward Arias | 14.1 mi | 51.0 mi | 4.6x | Kourtney Smith | — | ||
| WO-01196910 | Wilmington, OH | Bed Services | Jim Kingery | 55.0 mi | Keith Weiss | 0.7 mi | 54.4 mi | 85.14x | Kourtney Smith | — | ||
| WO-01221002 | Wilmington, OH | Bed Services | Jim Kingery | 55.0 mi | Keith Weiss | 0.7 mi | 54.4 mi | 85.14x | Kourtney Smith | — | ||
| WO-01326517 | WILLIAMSVILLE, NY | Healthcare Provider | Erwin Forster | 67.5 mi | Hector Castaneda | 12.1 mi | 55.4 mi | 5.59x | Kourtney Smith | — | ||
| WO-01340898 | Chelmsford, MA | Healthcare Provider | David Cavaco | 60.2 mi | Mally Kieng | 1.3 mi | 58.9 mi | 48.04x | Kourtney Smith | — | ||
| WO-01350546 | Newton Center, MA | Healthcare Provider | Luis Torres | 99.6 mi | David Cavaco | 40.4 mi | 59.2 mi | 2.47x | Kourtney Smith | — | ||
| WO-01316208 | New Britain, CT | Healthcare Provider | Mohamed Shareed | 79.0 mi | Luis Torres | 8.2 mi | 70.8 mi | 9.62x | Kourtney Smith | — | ||
| WO-01340236 | East Hartford, CT | Healthcare Provider | Mohamed Shareed | 89.5 mi | Luis Torres | 18.2 mi | 71.3 mi | 4.91x | Kourtney Smith | — | ||
| WO-01340228 | Manchester, CT | Healthcare Provider | Mohamed Shareed | 95.3 mi | Luis Torres | 23.2 mi | 72.1 mi | 4.11x | Kourtney Smith | — | ||
| WO-01340234 | East Hartford, CT | Healthcare Provider | Edward Arias | 90.5 mi | Luis Torres | 18.2 mi | 72.3 mi | 4.97x | Kourtney Smith | — | ||
| WO-01340237 | East Hartford, CT | Healthcare Provider | Edward Arias | 90.6 mi | Luis Torres | 18.2 mi | 72.4 mi | 4.97x | Kourtney Smith | — | ||
| WO-01351612 | New Haven, CT | Healthcare Provider | David Cavaco | 95.3 mi | Luis Torres | 15.4 mi | 79.9 mi | 6.19x | Kourtney Smith | — |